Q.Do I need to contact 811 to have my utility lines marked?

No, the Fence Gentz will contact them prior to your fence build. A utility worker will then come out and flag or spray paint areas where we will not dig.

Q.How does the proposal process work?

First, our salesman will set up a time to come out to meet with you. The salesman will recommend a fence style based on your needs, the size and shape of your yard and your budget. Next, he will measure your desired layout, discuss placement of gates, and any areas of special concern and give his professional opinion. Then he’ll write up a formal proposal that includes a sketch of the layout showing the fence line in relation the house or buildings and the property line, as well as gate locations. The quote will then be taken back to the office to be figured and emailed to you.

Q.Do you fill out our Home Owners Association paperwork?

No, but we will provide a copy of your estimate and a copy of our liability insurance to turn into your Home Owners Association.

Q.Do I need to be home during the fence installation or fence stain?

No, you do not. We will contact you if we encounter any problems.

Q.Will you contact my neighbor for shared cost?

We have no problem speaking with neighbor/s and providing them an estimate with their shared cost total.

Q.How long does the job usually take?

Depending on the total linear feet it can take anywhere from two to five business days.

Q.Do you set the fencing posts in concrete? What is the depth?

Yes, all posts are placed in concrete. Depending on how high your fence posts are determines the depth. For example, a 6-foot fence is set 24 inches deep in concrete, while an 8-foot fence is set 36 inches in concrete.

Q.What is the best picket for a wooden fence?

Cedar is what we recommend to our customers. Not only is it aesthetically pleasing, but is also a durable wood and naturally resistant to rot, decay and insect attacks. Therefore, it will last longer and require less maintenance. If cedar is not in your budget, we offer pressure treated pine to our customers.

Q.What types of nails are used when installing a fence?

We use hot-dipped galvanized ring shanks, but also use aluminum and stainless steel.

Q.Do you purchase fencing materials made in the USA?

We buy only USA-made fencing materials.

Q.What warranty do you offer?

We offer a two-year craftsmanship and material warranty on our fence builds for your peace of mind. Depending on the stain of choice, the warranty can last up to 10 years!

Q.Do you offer financing?

Currently we do not, but hope to in the near future.

Q.Are you licensed and insured?

Yes we are and will provide a copy of each upon request.

Q.What form of payment do you accept?

We accept cash, check, major credit cards and Paypal.

Have more questions? Call today! 832-689-3134